what not to say to workers comp doctor

3 min read 16-01-2025

Getting hurt on the job is stressful enough. Navigating the workers' compensation system adds another layer of complexity. One crucial aspect often overlooked is how you communicate with your workers' compensation doctor. What you say—or don't say—can significantly impact your claim. This article outlines phrases to avoid and offers strategies for effective communication.

Why Careful Communication Matters

Your interactions with your workers' comp doctor are meticulously documented. These records form a crucial part of your claim. Inaccurate, misleading, or carelessly chosen words can jeopardize your benefits. Remember, your doctor's assessment directly influences your treatment plan and potential settlement.

Phrases to Avoid During Your Workers' Comp Exam

Several statements can unintentionally undermine your claim. Avoid these phrases like the plague:

Downplaying Your Injuries

"It's not that bad." Minimizing your pain or limitations prevents your doctor from accurately assessing your condition. Be honest about your symptoms, even if they seem minor.
"I can manage it." While resilience is admirable, your doctor needs to know the full extent of your limitations. Pushing yourself too hard could worsen your injury.
"I'm mostly better." Even if you're feeling some improvement, describe any lingering pain or limitations. Prematurely declaring yourself "better" can halt necessary treatment.

Exaggerating Your Symptoms

"I can't do anything." While you might experience significant limitations, exaggerating your capabilities can damage your credibility. Be accurate and specific about what you can and cannot do.
"The pain is unbearable, 24/7." While chronic pain can be intense, hyperbole can hurt your case. Stick to factual descriptions of your pain levels and frequency.
"I can't work at all." This is a strong statement. Focus on your specific limitations rather than making sweeping generalizations about your inability to work.

Omitting Relevant Information

"I only hurt my [body part] at work." Failing to mention any pre-existing conditions or injuries could negatively affect your claim. Be fully transparent about your medical history.
"I don't remember how I got hurt." While memory lapses can occur, a vague account of your injury can raise suspicion. Try to recall details to the best of your ability.
Avoiding questions about your activities outside of work. Your doctor needs a complete picture of your daily life to assess your injury's impact.

Arguing with Your Doctor

"I think you're wrong." Respectfully disagreeing with a doctor's assessment is acceptable, but arguing will likely be unproductive. Instead, politely ask clarifying questions.
"My previous doctor said..." While you can mention past treatments, avoid directly comparing your current and previous doctors. Focus on your symptoms and needs.

How to Communicate Effectively with Your Workers' Comp Doctor

Be Prepared: Before your appointment, write down all your symptoms, limitations, and concerns. Bring a list of questions you want to ask.
Be Honest: Provide accurate and complete information about your medical history, the incident, and your symptoms. Don't embellish or downplay anything.
Be Specific: Instead of vague statements, use specific details to describe your pain, limitations, and activities. For example, instead of "my back hurts," say, "I have sharp pain in my lower back that radiates down my right leg when I bend over."
Ask Clarifying Questions: If you don't understand something, ask for clarification. Make sure you understand your diagnosis, treatment plan, and prognosis.
Keep Records: Keep copies of all your medical records, doctor's notes, and communications.

When to Seek Legal Advice

If you feel your workers' compensation claim is being unfairly handled, consult with a workers' compensation attorney. They can advise you on your legal rights and protect your interests.

By following these guidelines, you can help ensure your interactions with your workers' compensation doctor are productive and contribute positively to your claim. Remember, open and honest communication is crucial for a successful outcome.